Terma Goods sources its single origin coffee from 1A coffee in Wilmington. Freshly roasted and delivered to Terma, we provide the ultimate in coffee brewing consumption.
Each month we will source from a different farmer and unique in its processing method.
We source our coffee from single origins by way of direct contact with people who ensure everyone along the coffee chain is treated fairly and can earn a livable wage.
Why do we love single origin? Because our coffee comes from a single farm and its origin is traceable to its unique setting. The flavor depicts the origin, the elevation, and the particular characteristic.
1. SHIPPING & DELIVERY POLICY
We ship within 72 hours after payment is processed.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 days upon confirmation of payment. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your Order Number. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal.